Best Things in Beauty is currently hosting a forum on beauty samples and their usefulness or lack thereof; one point that hit me was that single-serving skin care packets give a user nearly no information on a product's performance or suitability, since our skin requires a regimen. As things would have it, I've just opened my box of samples from TATCHA, and I think the company has solved the sample issue brilliantly.
Recently I featured TATCHA's new skincare line, and pointed out that they offer a deluxe sample set for $49. When they say deluxe, they mean deluxe.
Unwrapping purple paper, you find a sachet made from elegant rice paper and a beautiful booklet.
Inside the sachet is a surfeit of goodies. The packet of blotting papers alone normally costs $12. And the containers are so generously sized.
Really, these are travel-sized. If I decide to get the full-sized containers, I still would order extra sample sets for traveling with. Speaking of full-sized, the package also arrived with a beautiful rice-paper envelope containing a personalized letter with all the information I could need, including a customer service number.
At the bottom of the letter, the CEO of TATCHA had thoughtfully handwritten a note with a code for 15% off any full-sized item should I choose to purchase one. Now that's service!
Skincare shouldn't be just an obligation, but a luxury. TATCHA has this down cold. More high-end beauty companies could afford to follow its example.
Update: My review of the line is now up!